Online Will Service FAQ

After you submit and pay for your Will, we will conduct a consistency check on the information you provided. If we identify any issues, such as conflicting information, we will notify you by email and let you know if any corrections are needed. It usually takes around 2 working days to complete your Will and send you a PDF version with signing instructions. If you have chosen Online Will + Expert Support, we will instead contact you to arrange a video call with our Will specialist, send you a draft PDF of your Will before the meeting if time allows, and once you are happy with the contents, you can print the Will and arrange witnesses to sign it with you.

Once your Will is printed, it is ready to be signed and witnessed at a time and place convenient for you, such as at home or in your office, without needing to visit a law firm. Your witnesses cannot be beneficiaries under your Will or their spouses, but they do not need to know the contents of your Will—they only need to confirm that they saw you sign it in their presence.

Once your Will is complete, store it somewhere safe but accessible to your chosen executors.